FAQ

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What happens after I place my Online Order?
You will receive a confirmation email immediately. Once your order has been processed and shipped, you will receive another email that will include your tracking number. 

How often are orders processed?
Please allow 2 business days for online orders to be processed before being shipped out.

How can I track my package?
Once your order has been processed, you will receive an email with tracking information for your package.

Where do I enter a promo code?
At checkout, on the bottom of the page, you will see a place to enter your promo code under your listed items for checkout.


 

Online purchases made through www.samianneclothing.com are valid for exchange, credit, or refund within 14 days from when you receive your order. Your invoice provides a postmark date that specifies the ship date and you have to return your merchandise by mail to PO Box 712, Benson, NC 27521

Items must be returned unwashed, unworn, undamaged, and with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the invoice (if applicable).